prefexaPredict the timing of customer decisions
Prefexa predicts when customers are likely to churn, purchase, upgrade, or reach an outcome unique to your business.
Knowing what will happen isn't enough. You need to know when.
Timing changes the value of knowing what comes next. Prefexa helps your team understand when a customer is most likely to churn, purchase, renew, or upgrade, so they can engage at the right time.
Total Customers
1,248
Churn Risk
89
Purchase Ready
134
Upgrade Ready
67
Sophie Laurent
Churn RiskMarco Rossi
Upgrade ReadyAmelia Brown
Purchase ReadyBuilt around your process
Set the stages that matter to your business, and let prefexa show when each customer is expected to reach them
Customer stages
Define the customer behaviors that matter most to you—whether it's Purchase Ready, Churn Risk, Upgrade Ready, or a custom stage unique to your business
Expected time
See when each customer is likely to move into one of the stage, revealing critical opportunities days or weeks in advance
Turn predictions into action
Define the actions your team can take—check-ins, offers, follow-ups, and more. Prefexa matches each customer with the right action, channel, and ready-to-send message at the moment it can have the greatest impact.
Meet Nova, your 24/7 AI sales assistant
Get instant customer insights across your entire portfolio, specific groups, or individual accounts — so your team stays informed, prepared, and ready to act.
Nova
Online · all accounts
Nova layers customer status, predicted events, timing, value, risk, and sales context in one place — from the big picture down to a single customer.
Start finding the right time
Explore it yourself in Simulation Mode, or request a guided demo